Vaccine Data from SEARHC Facilities:
Updated April 14, 2021, at 8 a.m. AKDT

Confirmed Positive Cases at SEARHC Facilities:
Updated April 14, 2021, at 8 a.m. AKDT

262 in Juneau

326 in Sitka 

44 in Wrangell

14 in Haines

20 in Klawock

9 in Gustavus

2 in Hydaburg

27 in Kake

17 in Angoon

3 in Skagway

2 in Petersburg

State Case Update:
For the most up-to-date information, please visit the Alaska Department of Health and Social Services (AHDSS).

SEARHC is committed to keeping everyone healthy and safe during the ongoing COVID-19 pandemic and annual flu season. To ensure the availability of tests and further reduce turnaround time for results, SEARHC has begun to prioritize testing for those showing symptoms of COVID-19 or those who have been in close contact with a positive case. 

COVID-19 tests are available to all who meet the symptomatic guidelines – including fever, cough, shortness of breath, fatigue, body aches, headache, loss of taste or smell, sore throat, congestion, runny nose, or diarrhea. Please provide Medicare or Medicaid information at the time of scheduling to have your insurance billed. There will be no out-of-pocket charges for symptomatic or close contact testing. 

Symptomatic COVID-19 tests are by referral only for community members who meet testing criteria. Asymptomatic tests will remain available by appointment, with patients responsible for covering a fee of $145 at the time of testing. 

Schedule your COVID-19 test through your local SEARHC clinic, or by calling the COVID Hotline at 907.966.8799. 

Testing will be administered via self-swab at each community’s respective alternate testing sites.  Test results will be available approximately seven (7) days after the test has been administered.  For more information, contact your local SEARHC clinic, or call the COVID-19 Hotline at 907.966.8799.

Testing Fact Sheets:

Abbott ID NOW EUA Letter
Abbott ID Now EUA Patient Fact Sheet
Abbott RealTime Assay EUA Patient Fact Sheet
Cepheid Xpert Xpress EUA Patient Fact Sheet

SEARHC set up established areas for COVID-19 testing in Sitka, Wrangell, Juneau, Klawock, and Haines. All other clinic locations are screening for COVID-19 in clinic parking lots. Screening sites keep patients with COVID-19 symptoms separated from the general emergency department patients.

Weekday tests at these locations are by referral only and will only be conducted for individuals who meet COVID-19 testing criteria. Please call your clinic for a referral or contact the SEARHC COVID-19 Hotline at 907.966.8799.

It is simple to connect and see your healthcare provider from anywhere with Telehealth Services. To see your provider virtually, all you need is a smartphone or a computer with a webcam and internet connection. Virtual appointments are available with SEARHC providers in Primary Care, Specialty Care, Behavioral Health, and Rehabilitation service lines.

1. Contact your local clinic or provider to schedule appointments.
2. Read the Informed Consent form for Telehealth Services. You may be requested to submit a signed copy before your first appointment.
3. Follow these easy steps to check-in for your appointment at Doxy.me, a secure and private telehealth website.

If you don’t have health insurance, SEARHC’s Patient Health Benefits team is available to answer patient coverage questions. For assistance, please contact outreach@searhc.org or call 907.966.8662. PHB staff can assist patients in applying for immediate coverage, as well as provide guidance to apply for Medicaid or navigate the Affordable Care Act’s Health Insurance Marketplace.

SEARHC facilities are open to serve you with our full complement of service lines. Contact your local clinic to schedule an appointment in person, online, or by phone. Emergency services are open for any who need immediate care. COVID-19 screening measures are in place at all locations to ensure your safety. By following the CDC screening protocols and strict decontamination procedures, we are ensuring the safest possible clinical environment for patients.

SEARHC is prepared to care for and assist prenatal patients amidst the COVID-19 pandemic. For a list of patient questions and answers, please click here.

SEARHC has experienced providers and exceptional facilities across Southeast that are ready to provide high-quality care to your families now and throughout the coronavirus pandemic.

We are taking a number of active steps to ensure the safety of you and your family. Steps include pre-screening patients by phone or at the door for signs of COVID-19, making waiting areas social distance friendly, enhancing on-site disinfection, requiring face masking of patients and staff, and testing SEARHC employees.

SEARHC is closely monitoring information being provided by the Alaska Department of Health and Social Services  (ADHSS), the Centers for Disease Control and Prevention (CDC), and other state, federal and global health organizations as they work to monitor, contain and mitigate the impact of the virus.  The CDC’s page on COVID-19 includes information for communities, schools, businesses and information on travel.

• Practice social distancing, at least six feet away from people who are not in your household (in both indoor and outdoor settings).

• Wear a mask in public, around people who do not live in your household or when social distance measures are difficult to maintain.

• Frequently wash your hands with soap and water. Spend 20 seconds scrubbing with soap before rinsing your hands. If you do not have soap and water, use an alcohol-based hand sanitizer that is at least 60% alcohol.

• Avoid touching your face, mouth, nose and eyes.

• Routinely clean and disinfect regularly touched objects and surfaces. This can include phones, keyboards, doorknobs and toys.

• Get your annual influenza vaccination.

• If you begin to feel ill, contact your local SEARHC clinic, or call the COVID Hotline at 907.966.8799.

• If you begin to feel ill, and you don’t have any underlying conditions, stay home. Once you no longer have a fever without the use of fever-reducing medicines, remain home for an additional 24-hours.

• If you begin to feel ill and you do have underlying health conditions (heart disease, lung disease, diabetes, pregnancy, cancer, immune suppression), call your healthcare provider. Calling ahead to make an appointment before seeing a clinician will help the healthcare provider’s office take steps to keep other people from getting infected or exposed. When you call, make sure you tell the provider if you think you may have been exposed to COVID-19, either through travel or with a case of the disease.

If you have an emergency medical condition, please call 911 or your local emergency medical services number.

If you are having a health issue you do not know how to handle outside of normal clinic hours, call the free After-Hours Nurse Advice Line at 1.800.613.0560. Nurse Advice Line calls will be answered by non-local, registered triage nurses who will:

• Provide a timely response to your questions.
• Determine whether your health issue requires a call to your provider and if so, will contact your SEARHC provider.
• Share advice on how to care for the problem yourself if home care is appropriate.
• Connect you with emergency services if necessary.
• Answer general health questions.
• Forward a message to your local clinic after hours.

SEARHC’s free After-Hours Nurse Advice Line is not a substitute for medical attention. The registered nurses cannot provide diagnoses or treatment but can provide advice for something as simple as what over-the-counter remedy is appropriate for a cold symptom to something as complex as explaining a new medication.

Mangyaring tingnan ang mga kasagutan sa mga madadalas na tanong sa nakalakip na dokumento.

Abra el documento para leer las preguntas y respuestas de la comunidad sobre el COVID-19 aqui.